2019 CSCE Annual Conference - Laval (Greater Montreal)

2019 CSCE Annual Conference - Laval (Greater Montreal) Conference


Title
EVALUATING DISABILITY MANAGEMENT PERFORMANCE IN THE CONSTRUCTION INDUSTRY USING METRICS

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Author(s)
Dr. Rhoda Ansah Quaigrain, University of Manitoba
Dr. Mohamed Issa, University of Manitoba (Presenter)
Abstract

The risk of a major injury or fatality in the construction industry is two and a half times and five times higher respectively than that in the manufacturing industry. The resulting costs of injuries and fatalities in the form of productivity losses, workers’ compensation insurance and other direct and indirect costs affect the profitability of construction organizations. This reinforces the need for effective health and safety disability management and the need to quantify safety and disability management performance. A research study has been initiated by the University of Manitoba Construction Engineering and Management Group and funded by the Workers’ Compensation Board of Manitoba (WCB) for that purpose. The study aims to evaluate DM in the construction industry and its relation to safety performance using leading and lagging indicators of performance. This paper specifically aims to propose and assess new disability management metrics specific to construction. The research entailed collecting disability management data from 4 Manitoban construction companies and assessing their performance. In all 12 disability management metrics were proposed, 5 of which were assessed in regards to the companies. In all, companies recorded high percentiles in their retuned to work rates for injured workers, with few unaccounted absences and gaps. The identification of such gaps in performance is critical in creating awareness and ensuring necessary solutions. The findings reiterate the need to better integrate disabled workers in the construction workplace to improve the safety of the overall organization. It also justifies further investments in DM to ensure related practices effectively accommodate disabled workers on site and in the field